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Specialists in Haute Couture Fabrics

Terms & Conditions

UK
International Customers

Acceptance of our Conditions of Use (UK)
We are Joel & Son Fabrics of 73 – 87 Church Street, London, NW8 8EU and subsidiaries and any reference to ‘’we’’ or ‘’us’’ or ‘’our’’ shall be construed accordingly.  We own and operate this website.

We reserve, at our absolute discretion the right to vary these Conditions of Use and any other policies upon which the site is to be used.  As such, we suggest that you consult our site periodically as we reserve the right to update this policy at any given time.  Please note however, that your use of the site will be deemed to mean that you have accepted whatever Condition of Use prevail at the time as such usage of the website is implying that you accept the basis upon which we want our website used. 

Who we are
We are H. Bull & Son (Textiles) Ltd trading as Joel & Son Fabrics, a company registered in England & Wales. Regiestered Number: 684046. Our registered address: 73 – 87 Church Street, London, NW8 8EU. Our company VAT Registration Number is GB 226 5733.

Registration
To register with joelandsonfabrics.com you must be over 18 years of age and you must ensure that the details you have provided are fact and complete at the time of registration.

Conditions of Use
The contents of this website are intended for the sole purpose of promoting and selling our products and services.

All website design, the Joel & Son Fabrics trade mark, graphics, text and any such material or computer programs related to the website are owned by ourselves and thus cannot be used for any other purpose (other than for personal or non-commercial use and only then, provided you do not modify, obscure or delete such graphic, materials or text).  The misuse of our logo, will breach the Copyright Infringement laws.

Please note that when using the Joel & Son website we will do our utmost to ensure that all personal information be kept private and confidential and at no point will Joel & Son Fabrics willingly share this information with any third parties.

Any Terms and Conditions concerning the use of this website will be governed by the laws of England and any dispute concerning use of this website will be determined by the Courts of England.

Whilst we take all the necessary steps to exclude viruses from this website, we may not be able to guarantee that such attempts will be successful and therefore will not accept liability for such viruses.  We recommend that you take all the safeguards necessary before downloading information from our website or any other website.

Products
Please note that although we have taken all possible steps to ensure that the product images are representative of the product as best as possible, colours may vary according to settings on your screen and therefore can only be an approximation of the actual product. Please note that colour variations may occur between different batches and/or rolls of fabric. 

Any 'catwalk' images that appear on product pages are solely for illustrative purposes only and may show a design with fabric similar in quality and/or colour of the fabric listed. Catwalk photos do not represent the same fabric but a similar fabric.

To avoid any disappointment, we strongly encourage you to purchase a sample of the desired fabric before ordering it in a specified length. A sample has a minimal charge of £5. A sample is a small cutting of the fabric  and may vary in size (usually at least 3cm x 15cm minimum, depending on the value of the fabric). It will give a true representation of colour, texture, pattern, weight and handle of a fabric. If you are satisfied and place an order for the same fabric we will refund you the £5 charge. All refunds will be sent by cheque with your order. Please note this policy is only applicable with the same fabric as the sample purchased. Please note there is a maximum of 10 samples per customer.

If you require more than a small cutting, we recommend purchasing 10cm of fabric instead. Please note, this is not an official sample and therefore does not fall under our samples policy. 

We may wish to monitor your use of the Joel & Son Fabrics website for the purpose of identifying which products and/or services may be of interest to you and therefore informing you of such promotions and inventory changes.

Pricing & Availability
Prices and availability of all of our products and services advertised on this website are subject to change at any time. Whilst we try to ensure that all details, descriptions & prices which appear on this website are correct, errors may occur. If we discover an error in price of any goods you have ordered we will contact you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. 

All prices are listed in GBP. You can change the currency by clicking on the flag icon at the top right hand corner of the page and select your preferred currency and delivery destination. Please note that UK orders can only be placed in UK Pounds Sterling.

Whilst we take all the necessary steps to keep the information on this website up to date, the content is provided by way of information only and will need to be confirmed at time of enquiry.  In the event of any discrepancy, it is the latter, which shall prevail.  The information and materials contained on our website are provided without guarantee.

Joel & Son Fabrics reserves the right, at any given time, to remove a product or service.  

In the unlikely event that an order placed by the customer is unavailable or damaged, we reserve the right to give the customer a full refund. In this situation the customer will be notified by e-mail/phone call. 

All our product prices are listed in UK Sterling (or as otherwise selected) and are inclusive of VAT.

We reserve the right to refuse or cut a minimum quantity of any item from our website at any time during a transaction.

We reserve the right to refuse an order if we suspect any fraudulent activity.

Sale/Promotions

All goods sold during a sale/promotion are subject to this period only. Due to the high volume of sales during sale/promotional periods it may take longer than usual to receive your order. Please note that sale times run according to GMT time zone.

Orders & Refunds
When placing an order, the order confirmation e-mail is an acknowledgment of your order and not of fulfillment or dispatch. 

Delivery and shipping rates are subject to change at any time. We strive to reach dispatch deadlines as quoted on our Delivery Information page. Once an order has been dispatched we cannot take responsibility for a delay in shipment. This responsibility falls on the selected courier which will be made known to you in the Confirmation of Dispatch e-mail.

We aim to dispatch orders on the same day if placed before 1pm. Please note, orders placed after 11am on Fridays will be dispatched the following Monday. No orders will be dispatched on weekends or UK Bank Holidays.

It is not possible to return or exchange fabrics or trimmings that have been ordered and cut to your specification. This does not affect your statutory rights. All non-fabric/trimming goods from UK customers only may be returned for refund within 14 days of receipt if in perfect resaleable condition. On the occasion where a refund is accepted, the returned item/s must be sent back to us at your cost & will not be refunded until the item/s are returned to us, complete with any free gift, and have passed quality control. On this occasion, we shall provide you with a full refund of the price plus delivery charges (if appropriate) within 14 days. Unfortunately, as all fabrics & trimmings are cut to your individual specification, they cannot be returned (exceptions apply).

Cookies
There will be the use of cookies on our website.  These are pieces of information that are transferred automatically from a website to a user’s computer for record keeping purposes.    These devices enable us to collect valuable marketing information which in turn allow us to monitor which parts of our website are most popular.  Therefore enabling us to continually improve on the goods and services we provide.  (Further information concerning your rights about your personal data can be viewed in our Privacy Statement).

To unsubscribe from the Joel & Son Fabrics newsletter, please email [email protected]


Acceptance of our Conditions of Use (INTERNATIONAL)
We are Joel & Son Fabrics of 73 – 87 Church Street, London, NW8 8EU and subsidiaries and any reference to ‘’we’’ or ‘’us’’ or ‘’our’’ shall be construed accordingly. We own and operate this website. We reserve, at our absolute discretion the right to vary these Conditions of Use and any other policies upon which the site is to be used. As such, we suggest that you consult our site from time to time as we reserve the right to update this policy at any given time. Please note that by placing an order ("Order"), you confirm that you agree to these Terms of Sale. Please understand that if you refuse to accept these Terms of Sale, you will not be able to order from this Website.

Who we are
We are H. Bull & Son (Textiles) Ltd trading as Joel & Son Fabrics, a company registered in England & Wales. Regiestered Number: 684046. Our registered address: 73 – 87 Church Street, London, NW8 8EU. Our company VAT Registration Number is GB 226 5733.

Globale U.K. Limited ("Global-e") is a company registered in England and Wales (company registration number 08632376) whose registered office is at 2nd Floor, 45 Leather Lane, London EC1N 7TJ, United Kingdom. The registered VAT number for Global-E is 177 900680.

Global-e is our international sales partner and will be processing your order, including taking your payment and delivering your Orders via a network of approved carriers.

If you have any questions about our Terms of Sale or a problem with an Order, please use our help portal to contact us here: https://service.global-e.com

Registration
To register with joelandsonfabrics.com you must be over 18 years of age and you must ensure that the details you have provided are fact and complete at the time of registration.

Conditions of Use
The contents of this website are intended for the sole purpose of promoting and selling our products and services. All website design, the Joel & Son Fabrics trade mark, graphics, text and any such material or computer programs related to the website are owned by ourselves and thus cannot be used for any other purpose (other than for personal or non-commercial use and only then, provided you do not modify, obscure or delete such graphic, materials or text). The misuse of our logo, will breach the Copyright Infringement laws. Please note that when using the Joel & Son website we will do our utmost to ensure that all personal information be kept private and confidential and at no point will Joel & Son Fabrics willingly share this information with any third parties. Any Terms and Conditions concerning the use of this website will be governed by the laws of England and any dispute concerning use of this website will be determined by the Courts of England. Whilst we take all the necessary steps to exclude viruses from this website, we may not be able to guarantee that such attempts will be successful and therefore will not accept liability for such viruses. We recommend that you take all the safeguards necessary before downloading information from our website or any other website.

Products
Please note that although we have taken all possible steps to ensure that the product images are representative of the product as best as possible, colours may vary according to settings on your screen and therefore can only be an approximation of the actual product. Please note that colour variations may occur between different batches and/or rolls of fabric. 

Any 'catwalk' images that appear on product pages are solely for illustrative purposes only and may show a design with fabric similar in quality and/or colour of the fabric listed. Catwalk photos do not represent the same fabric but a similar fabric.

To avoid any disappointment, we strongly encourage you to purchase a sample of the desired fabric before ordering it in a specified length. A sample has a minimal charge of £5. A sample is a small cutting of the fabric  and may vary in size (usually at least 3cm x 15cm minimum, depending on the value of the fabric). It will give a true representation of colour, texture, pattern, weight and handle of a fabric. If you are satisfied and place an order for the same fabric we will refund you the £5 charge. All refunds will be sent by cheque with your order. Please note this policy is only applicable with the same fabric as the sample purchased. Please note there is a maximum of 10 samples per customer.

If you require more than a small cutting, we recommend purchasing 10cm of fabric instead. Please note, this is not an official sample and therefore does not fall under our samples policy. 

We may wish to monitor your use of the Joel & Son Fabrics website for the purpose of identifying which products and/or services may be of interest to you and therefore informing you of such promotions and inventory changes.

Pricing & Availability
Prices and availability of all of our products and services advertised on this website are subject to change at any time. Whilst we try to ensure that all details, descriptions & prices which appear on this website are correct, errors may occur. If we discover an error in price of any goods you have ordered we will contact you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. 

Whilst we take all the necessary steps to keep the information on this website up to date, the content is provided by way of information only and will need to be confirmed at time of enquiry.  In the event of any discrepancy, it is the latter, which shall prevail.  The information and materials contained on our website are provided without guarantee.

Joel & Son Fabrics reserves the right, at any given time, to remove a product or service.  

In the unlikely event that an order placed by the customer is unavailable or damaged, we reserve the right to give the customer a full refund. In this situation the customer will be notified by e-mail/phone call. 

All our product prices are inclusive of VAT.

We reserve the right to refuse or cut a minimum quantity of any printed item from our website at any time during a transaction.

We reserve the right to refuse an order if we suspect any fraudulent activity.

Ordering & Delivery Information
Once you submit your Order, Global-e will usually then send you a confirmation email to acknowledge that your Order has been received ("Confirmation"). Please note that the Confirmation does not constitute acceptance of the Order, and no contract for the sale of merchandise under the Order shall come into effect, until you are notified by email that we have dispatched the Merchandise to you. At this point a contract ("Contract") is formed and, depending on your payment method, your payment will be processed in accordance with these Terms of Sale using the payment details you have given to take payment for your Order. You will receive a further email from Global-e confirming despatch of the Product(s) to the shipping address you have requested.

If there are any problems with your Order (for example, we don't have the products you wanted in stock, we can only fulfil part of your Order, or we find the price has changed), you will be contacted by a representative from the Joel & Son Fabrics Website Customer Services.

Payment
Payment is taken by our international sales partner, Global-e. We partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Joel & Son Fabrics products to over 100 destinations worldwide. When you buy your Joel & Son Fabrics products from Global-e, you will see that your payment method is charged by **Global-e// Joel&Son **, and the purchase is subject to Global-e’s Terms and Conditions and Privacy Policy (which will be clearly presented in checkout before you place the order).

You may pay by debit card, credit card or another alternative payment method specified as part of the checkout process. Global-e may change the payment methods at any time but this will not affect any existing Order. The availability of a certain payment method may depend on your geographical location. 

If you place an order on the Website, then you acknowledge and agree that: (i) Global-e will charge you through the payment method you have selected for your Order and such other amounts that may accrue in connection with the Order; (ii) that you will provide valid and current information for (a) yourself and (b) if applicable, another person, but only if you have first obtained their express consent to do so; (iii) that Global-E may use tools, software or services of payment processors to process transactions on their behalf; (iv) if your payment is not received by Global-e for any reason from your card issuer, you agree to promptly pay all amounts due upon request and using the method that Global-e reasonably prescribes; and (v) you may be charged bank or credit/debit card issuer with additional fees (such as foreign transaction fee or cross border fee) or surcharges imposed by your bank or credit/debit card issuer.

The price of Products is calculated according to the rate of exchange between the base currency on the Website and the local currency of the destination country at the time you place your Order. Global-e reserves the right to update such exchange rates regularly at its sole discretion, and you acknowledge that such updates may affect product pricing on the Website. You will be charged according to the applicable exchange rate at the time you place your order via the Website.

Duties & Taxes
For certain shipping destination countries you may be offered the option to pre-pay applicable taxes, which will then be calculated and included in the final price when you place an Order through the Website. You acknowledge that such taxes are set by the shipping destination country and therefore may vary from country to country.

In the event that the option to pre-pay applicable Taxes is available for you and you choose to pre-pay such taxes, your final price will be fully guaranteed by Global-e, and Global-e will be fully responsible for paying the taxes determined by your delivery destination country upon import of your Order. If your shipping destination is Brazil or Nigeria you will need to pre-pay applicable Taxes to complete your order with us.

If you elect not to pre-pay taxes and duties, or fail to pay taxes and duties, or refuse to accept products not in accordance with a due cancellation procedure under these Terms of Sale, in each case resulting in the products being returned or needing to be returned to us, then you may be liable for the return delivery costs and may not be reimbursed or refunded for delivery costs paid by you for making the delivery to you. We may also charge you with additional direct or indirect charges resulting from said failure or refusal. We may, if it is in accordance with these Terms, reimburse and refund you for the cost of the products, but not the import charges which may or may not be reimbursable by the relevant authority. 

Delivery & Shipping Rates
Please see the Delivery Information page for details of delivery times depending on your location. We will arrange for delivery of the products and aim to deliver your order by the timing for your selected delivery method. Delivery & shipping rates are subject to change at any time. We strive to reach dispatch deadlines as quoted on our Delivery Information page. Once an order has been dispatched we cannot take responsibility for a delay in shipment. This responsibility falls on the selected courier which will be made known to you in the Confirmation of Dispatch e-mail. Please note, orders placed after 11am on Fridays may not be dispatched the following Monday. No orders will be dispatched on weekends or UK Bank Holidays.

Ownership of the Product(s) you order shall pass in accordance with these Terms of Sale, in the United Kingdom (where the contract for the sale of Product is concluded). The ownership of the Products ordered will pass to you the moment Global-e has dispatched the Products to you (provided that you have made full payment of the Order price plus delivery charges and any other charges payable under these Terms of Sale, as applicable). You will be considered the 'importer of record' of the Product(s), and Global-e will only be facilitating the importation on your behalf as your agent. You therefore need to comply with all applicable laws, regulations, and rules of the country into which you import the Product(s).

Cookies
There will be the use of cookies on our website.  These are pieces of information that are transferred automatically from a website to a user’s computer for record keeping purposes.    These devices enable us to collect valuable marketing information which in turn allow us to monitor which parts of our website are most popular.  Therefore enabling us to continually improve on the goods and services we provide.  (Further information concerning your rights about your personal data can be viewed in our Privacy Statement).

Refunds & Returns
It is not possible to return or exchange fabrics or trimmings that have been ordered and cut to your specification. This does not affect your statutory rights. If you believe your item is damaged, please contact customer service on our help portal here: https://service.global-e.com

All non-fabric/trimming goods may be returned for refund within 14 days of receipt if in perfect re-saleable condition. On the occasion where a refund is accepted, the returned item/s must be sent back to us at your cost & will not be refunded until the item/s are returned to us, complete with any free gift, and have passed quality control.

Any refunds owed to you under these Terms of Sale shall be processed by Global-e and shall be paid to you using the same method used to pay and within 14 days of the earlier of the date that we receive the relevant products back from you.

Unfortunately, as all fabrics & trimmings are cut to your individual specification, they cannot be returned (exceptions apply). Please see our Returns Policy for further information.

Sale/Promotions
To unsubscribe from the Joel & Son Fabrics newsletter, please email [email protected]

H. Bull & Son (Textiles) Ltd trading as Joel & Son Fabrics is registered in England & Wales, Registered address: 73 – 87 Church Street, London, NW8 8EU. Company Registration Number : 684046 VAT Registration No : GB 226 5733 60 Telephone Number: +44 (0) 20 7724 3762 Email : [email protected]