All orders are inspected and delivered to you in perfect condition.
As fabrics and trimmings are cut to your specification, orders are non-refundable once cut. Accessories (cufflinks & buttons) may be returned for refund within 14 days of receipt if in perfect re-saleable condition
For Shipping rates click here.
We endeavour to dispatch orders as soon as possible, however there are occasions during busy periods on which delivery may be slightly delayed.
Daniel Swarovski was born in northern Bohemia in 1862, to a glass-cutter father. In his father’s glass factory, Daniel served an apprenticeship and became skilled in the art of glass cutting. In 1892 he patented an electric cutting machine that facilitated the production of crystal glass and in 1895, the Swarovski company was founded, establishing a crystal cutting factory in Austria to take advantage of local hydroelectricity for the energy-intensive grinding processes.
In order to create crystal glass that lets light refract in a rainbow spectrum, Swarovski coats some of its products with a special metallic chemical coating. In 2004 Swarovski released Xilion, a copyrighted cut designed to optimise the brilliance of components with flat backs. The Swarovski range includes crystal glass sculptures, jewellery, couture and home decor.
Our fabric customer care team are available Monday to Friday between the hours of 9:30 - 5:00 and ready to help.
Please Call: +44 (0)20 7724 3762
Email: [email protected]
WhatsApp: +44 7395 444 444
Alternatively, click here to fill in our online form.