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Customer Feedback

We would love to hear your comments or feedback about your experience with Joel & Son Fabrics, online or in store. Please complete the short form below, including your e-mail address should we need to contact you. Thank you!

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Feedback From our Customers  

"Joel & Son Fabrics are an absolutely first class retailer. If you are looking for beautiful fabrics and trims, combined with an exceptional service, this is the company I would strongly recommend. The variety of fabric types, designs and price points is vast - there is something for everyone! I made my first purchase from Joel & Sons this month and was extremely impressed. The fabric is beautiful in both design and quality. Delivery was super fast and the packaging was carefully and professionally done. This company should be the benchmark for which other retailers aspire. I highly recommend them." Candice Gamble, Google Review - November 2018

"The quality of their products inspires me to create better garments. From the runway to the driveway, Joel & Son Fabrics has it all. Their haute couture fabrics are exquisite, their customer service staff helpful and professional. And delivery to the USA outstanding and reasonable. I'm in California and I receive my orders in 3-days. Sharing a skirt, top and dog dress." Cindy Lonnstrom, Google Review - November 2018.


"Excellent service and communication from this company. Answered my queries promptly, efficiently and sample I ordered was delivered the next day. Will be visiting the store very soon to choose my fabric for a very special occasion. Thank you." Penny Parsons, Google Review - October 2018.

"I was so pleased to discover Joel&Son Fabrics. The excellent ‘swatch’ service allowed me to find the perfect fabric for a dress to wear at my daughter’s wedding! I live in the north-west and was unable to find a fabric shop offering such a huge range of material. The fabric arrived very promptly and beautifully packaged. The dress turned out perfectly and was much admired. Thank you so much."  Helen Robertson, customer feedback form.

"I would like to thank you for your wonderful service; ordered fabric yesterday and received the parcel first thing this morning. The fabric is really lovely and I was most impressed by the colours which perfectly matched your photos on the website. I find it very difficult to obtain quality fabric where I live and when buying on the internet the colour discrepancy between the screen and reality is vast and very disappointing. You really have that one nailed." Brenda, customer feedback form.

"The fabric is stunning, it arrived really quickly and I love the way it was packed - true style!"  Mary, customer feedback form.


I can't recommend this shop too highly to anyone who enjoys sewing as a hobby or profession and I have recommended it to...

Posted by Caroline Hill on Friday, 29 January 2016